Payments
Accepted Payment Methods
At TheDecantPlace, we strive to make the payment process as seamless and secure as possible for our customers. We accept a wide range of payment options to ensure that you can choose the method that suits you best. All prices listed on our website are in EUR but we do accept payments in other currencies if you choose Stripe as payment getaway. Below is a comprehensive overview of the payment methods we accept:
1. Credit Cards
We accept all major credit cards, making it easy for you to complete your transactions quickly and securely.
Visa
Visa is one of the most widely used payment methods worldwide, offering a secure and efficient way to make purchases on our website.
Mastercard
Mastercard is accepted globally and provides a reliable and secure payment experience. Whether you are using a personal or business card, Mastercard transactions are processed smoothly on our platform.
American Express
For those who prefer using American Express, we are happy to accept this payment option as well. American Express provides robust security features, ensuring your payment details are protected.
2. Debit Cards
Debit cards are a convenient and popular payment method, allowing you to pay directly from your bank account. We accept debit cards from a variety of providers, ensuring a smooth and hassle-free payment process:
Visa Debit
Visa Debit cards are supported, allowing you to use funds directly from your bank account for purchases.
Mastercard Debit
Mastercard Debit is also accepted, providing a straightforward payment experience with the security features you expect.
Maestro
Maestro is a debit card service provided by Mastercard, and we are pleased to accept Maestro with CVV for online payments. Maestro cardholders can easily complete transactions using our secure checkout process.
3. Stripe
We utilize Stripe as our payment processor for secure online transactions. Stripe is a trusted global leader in payment processing, offering advanced security measures to protect your financial information. Stripe allows us to process payments in a wide range of currencies, making it easier for international customers to purchase from our website. With Stripe, you can pay using various credit and debit cards seamlessly.
Note that with the Stripe Checkout you also can pay with Przelewy24, TWINT, iDEAL, Bancontact, BLIK, EPS, Multibanco and MBWay.
4. Digital Wallets
For a faster and more convenient checkout experience, we support the following digital wallets:
Google Pay
Google Pay allows you to make secure payments with just a few taps on your Android device. It’s a fast and simple way to pay online without needing to enter your card details manually. If you have Google Pay set up on your phone, you can use it to complete your purchase on our website.
Apple Pay
Apple Pay is available for customers using iOS devices, including iPhones, iPads, and MacBooks. With Apple Pay, you can enjoy a secure and convenient checkout experience. Just use Face ID, Touch ID, or your passcode to confirm the payment, and you’re done!
5. Bank Transfer
For customers who prefer to use traditional banking methods, we also accept bank transfers in euros in SEPA area. Bank transfers provide a reliable way to pay, especially for larger transactions or those who may not wish to use a card.
How to Pay with Bank Transfer:
Select the "Bank Transfer" option at checkout.
Here we share the bank account information in case that you want to complete your order by bank transfer.
IBAN: DE42 1001 8000 0776 2634 24
BANK: FINOM
NAME: Vitor Assuncao
Use your banking app or online banking service to complete the transfer and mention the order number on the notes or reference field.
Please note that bank transfers may take a few business days to process, depending on your bank’s policies. Once we receive the funds, your order will be processed and shipped promptly.
6. Security of Your Payment Information
We prioritize the security of your payment information and take all necessary steps to ensure your data is protected:
All transactions are encrypted using SSL, which ensures that your payment information is securely transmitted to our servers.
We partner with trusted payment processors like Stripe to handle your payments, ensuring that your sensitive data is never stored on our servers.
Our website complies with PCI DSS requirements, ensuring that your payment information is handled according to industry best practices.
7. Refunds and Cancellations
Refunds will be processed using the original payment method, and the time it takes for the refund to appear in your account may vary depending on your bank or card provider.
For questions about refunds, cancellations, or any other payment-related inquiries, please contact our support team at info@thedecantplace.com. Our team is here to assist you and ensure a smooth shopping experience.
We are committed to providing a secure payment experience for all our customers. Thank you for choosing TheDecantPlace!