TheDecantPlace Withdrawal form
Please complete the form below to submit your withdrawal request directly to our system for processing.
Before proceeding, please note that fragrance samples whose protective hygiene seals or shrink bands have been broken, torn, or removed after delivery are permanently excluded from the right of withdrawal due to health protection and hygiene reasons.
What happens next?
Upon clicking confirm, an automated acknowledgment of receipt containing your form details will be sent to your email address.
Our team will verify your submission details without undue delay.
If your request is valid, you will receive step-by-step instructions via email detailing how to safely package and ship your sealed items back to our facility in Ludwigsburg, Germany.
For any questions regarding your request, please contact us at [email protected].