TheDecantPlace Shipping
At TheDecantPlace, we’re proud to deliver scent samples worldwide to fragrance enthusiasts — safely, reliably, and transparently. Whether you live in Europe or beyond, we ensure your order is carefully packed and shipped promptly.
📦 Secure & Discreet Packaging
Each sample is decanted into neutral vials and placed in sturdy shipping boxes. That way, your delivery arrives intact and protected — even for international shipments.
🚚 Reliable & Fast Worldwide Shipping
We use trusted carriers like Deutsche Post, DHL, DHL Express, Hermes, and GLS. Orders are typically shipped the same or next business day. Unforeseen events like customs delays, strikes, or peak seasons may occasionally cause delays. Thank you for your understanding.
🕒 Shipping Options
Depending on destination, we offer:
Standard Shipping: Cost-effective, ideal for flexible delivery times
Express Shipping: For faster receipt of your scent samples
All options are reliable — with guaranteed handling care.
⚠️ Important Address & Delivery Notes
Make sure your name is clearly displayed on your mailbox or doorbell.
We cannot refund shipping for returns due to incorrect, incomplete, or undeliverable addresses.
Please use the same name shown at your address to avoid delivery issues.
Non-Receipt of Order
If your order has not been received within the maximum expected delivery time, it is your responsibility to notify us within seven (7) days of the delivery deadline. Failure to notify us within this period will result in the forfeiture of any claims related to delivery issues, including delays, misdirection, or returns.
Limitation of Liability
We will not be held liable for any problems arising from delays or returns reported after the seven (7)-day notification period, including but not limited to difficulties in locating the order or redirecting it to the correct destination. After this period, recovery or redirection of your order may become significantly more challenging, or, in certain cases, impossible.
❤️ Customer Satisfaction is Our Priority
From careful packing to final delivery, our team works diligently to ensure your order arrives smoothly and securely. Your satisfaction is our highest goal.
Experience the convenient and secure way to explore new scents with TheDecantPlace — shipped globally with professional service. Your next favorite scent is just a click away.